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Rider Carry-On Rules

TACK riders are permitted to bring up to 5 carry-on bags per rider on board. If help is needed for additional packages, riders should schedule another person to accompany and assist them. Drivers will not assist with loading or unloading. All personal items must be loaded and unloaded within 3 minutes to prevent delays for other Riders. Rider’s packages are to be held within their lap, wheelchair or mobility device, or safely stored/secured under the seat(s), or placed according to the driver’s discretion. Packages are not to be stored in unoccupied seats, as this may pose a risk of loose items harming riders, the driver, or the vehicle. Riders may bring items on board under the following conditions: